Product Use and Maintenance

Warming Mat for Food

 Q1: What scenarios is this food heating mat suitable for?

 A: Versatile for any occasion, the NAXBEY warming mat is compatible with all heat-resistant tableware and can be used for a variety of tasks - heating food, fermenting dough, and even thawing. Perfect for family dinners, gatherings, and parties, it can keep your dishes at the ideal temperature season after season. It can keep food temperature for up to 6 hours.

 Q2: Is the material resistant to high temperatures? How to clean?

 A: Made of food-grade silicone, it is durable, easy to clean, and odorless. Enjoy precise control with nine adjustable temperature settings ranging from 104°F to 248°F, perfect for all your insulation needs. Please wipe with a damp cloth when cleaning to avoid scratching the surface with sharp objects. Please note that due to the recent production process, this product may have a slight odor when first used. This is completely normal and will not affect its performance, as the odor will dissipate after a few uses. If you have any questions about the product, you can contact us directly and we will provide you with the best solution as soon as possible!

Drying Mat

 Q1: Is it heat resistant? Does it wick moisture quickly?

 A: Yes, it's versatile enough for every home, more than just a stone dish drying mat! Use as a heat resistant mat, bath mat, plant dish, or pet feeding mat. Durable and stylish, it blends seamlessly into any room. It wicks water quickly, this dish drying mat instantly absorbs spills, keeping your countertops dry in minutes. Its dense stone structure prevents moisture from lingering, ensuring a clean, sanitary kitchen space.

 Q2: Does it have a non-slip base?

 A: Non-slip and easy to care for, this drying mat features a non-slip silicone base that stays securely in place. To prevent stains, avoid using dark-colored liquids.